WEBVTT
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The topics and opinions expressed in the following show are
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solely those of the hosts and their guests, and not
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those of W FOURCY Radio. It's employees are affiliates. We
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make no recommendations or endorsements for radio show programs, services,
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or products mentioned on air or on our web. No
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liability explicitor implied shall be extended to W four c
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Y Radio or its employees are affiliates. Any questions or
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comments should be directed to those show hosts. Thank you
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for choosing W four c Y Radio.
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Well, good evening. Is everybody in the house?
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Roll call for first before we go any further.
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Welcome, Welcome, Welcome to twenty twenty six. Yes, we're here.
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We made it. One hundred people did not, but we
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are here. Tray take it away, all.
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Right, Heavenly Father, Thank you, Father for allowing us not
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only to see another night, but to see another year,
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twenty twenty six.
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Who would have thought that?
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And we are just so blessed, and we come to
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you with praise and thanksgiving that you will allow us
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to do what it is we need to do to
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glorify and praise you and your name.
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Heavenly Father, Please.
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Watch over us, these still our hearts with anything that's
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bothering us.
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Keep us from any hurt, harm and danger seen and.
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Unseen, and allow us to do your will in our
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walk every day. And please ward off anything that's going
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to interfere with glorifying you. Please don't allow any fear, anxiety,
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people with ill wills toward us to intercept the things
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that you would have us do.
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And we come to you tonight again praising you in
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this prayer. Pray.
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Amen, Amen, Amen, Amen, Well, thank you, welcome, welcome, Come on, audience,
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get on up in here, because tonight tonight is a
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heavy dialogue and actually amen, thank you, Missy.
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Good evening. Anastasia is in the house. Yes, yes, yes,
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come on.
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Everybody, come on in, come on in.
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But this is the National Day of Dialogue when honesty
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really matters, that we're going to just really just be.
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It's to be free, it's gonna be what's.
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On your mind? Are you handling things? What's going on
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with you? All that kind of stuff, Trey. I want
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you to pick it up where you left off before
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we got on. I've had some stuff to today and
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I'm just like, are you serious?
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You know this is crazy? The people are.
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I mean, these are people who are not on medication,
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they are not diagnosed with anything. They look normal, they
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supposed to be all right, and the things that are happening,
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we've got to be alert. Betray, please go ahead and
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start us off tonight. Let's talk about I was asking
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Tray of how her day was. That's how, you know,
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while we were waiting to come on and pick it
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up where you feel you need to pick it up.
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Well, I get confused when people sign up for something.
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You know, if you're going to sign up for something,
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be dedicated. Amen, thank you, Cecil, be dedicated to it.
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I mean with employment or you know, whatever it is
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you're you're you're you're assigned to do.
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And my thing is, I get frustrated when people.
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Lack or or just do barely enough. Ilon't you know,
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if it's enough? And I'm my frustration. I'm frustrated because
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I work with a population of people and sometimes people
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just are not into it. You know, they're griping and
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complaining and you know, acquiring why.
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They have to do this and why they have to
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do that, And I'm thinking, well, what for the job?
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For what what you're doing?
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And I you know, constantly telling people you know what,
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the employer did not knock on your door say hey,
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you know what, we got positions you think you might
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be interested.
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No, you had to literally go and seek a job.
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Whether but at that time it was newspaper. Google indeed
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linked it.
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I don't know how you did it, but come on,
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it's it's it's frustrating. And I think on top of
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you know, and I know people got things going on.
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I really do understand that people have things going on,
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but at least put some effort in it.
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You know, don't half do things.
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And I have to really watch my tongue because it
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was about the role and I say, lord.
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Thank you, but half half doing things just.
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To say you're you ever gone into a store and
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see people working in the stacking shelves and all they're
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doing is like moving boxes and items from side to side.
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Is not really just looking like the business that That's
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what I'm talking about.
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I get you, I get you, I go ahead, please finish,
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because yeah, you won't believe I'm on a call for
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an hour just to cancel an appointment so I won't
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be charged for missing the appointment.
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Nobody picking up.
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No, this the host, you know what, you know what,
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and and there's a lot of you know what.
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And then let me tie into this because there was
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a friend of mine who just recently lost their mother,
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and the conversation even with the funeral homes and trying
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to handle business because you're you're you're in you're in
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a profession to know, right, just because you go to
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someone to get a service does not mean you know
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understand the service. If that's your if that's your your
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your what's the word your expertise? You have to understand
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people are coming and they're not knowing, and you're coming
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with having to deal with the loss or the loved
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one and trying to navigate what you're supposed to do
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for the services you know what I mean? And so
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and and just kind of segue and that when you're
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talking about with the hospital. But it just goes to
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show you that folks are I don't know.
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Over the pl Yeah, this is crazy, This is crazy.
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Are you serious?
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Are you You're you're the case manager, You're the case
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worker working with a volatile and vulnerable population. This is
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not just average folks. These are people who have no
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control over anything. They don't know what's going on. They
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don't know what is that. They just know, Okay, I
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had to come here and I got to talk to
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this person where there's a familiar face or not, and
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then way only thousands of miles away. I'm trying to
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castle an appointment so you won't build my insurance company
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for a no show. And I can only imagine what
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it is. Starting January first, it was already getting crazy.
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Last year. I was sitting in the waiting room and
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this lady comes in and.
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She goes, well, you're also well your copey and everything,
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and well, what's the extra money for what's the extra price?
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You go, well, you didn't show up, you didn't cancel
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last time, so this is the no show feed. And
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I think it was like thirty five forty dollars. So
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I'm trying to stay on. I was on the phone
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for over an hour talking to two different people.
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First, for some of the hospitals now have a portal.
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For you called my chart, and you can go in
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there and you can communicate if you want records, whatever
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you need.
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You That's how it's supposed to be set up.
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Appointment scheduling your appointments, canceling your appointments.
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That's how I'm supposed to be.
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And I'm I'm dialing the number that's in the portal,
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and it goes right to busy signal.
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No, it hangs up, just hangs up. Don't even hardly ring.
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It hangs up. So I did that for her.
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We would put prayers out for the mother who passed,
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and we were also praying for your co workers who
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need to get it together. You missed, amen, amen, because
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I mean you just like nursing, just like teaching, just
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like being a doctor. You just can't go in there
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and you make up your mind.
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You know what, I don't feel it today. Well, you
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need to stay home. We'll we'll, we'll, we'll circle around
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and get your clients met today.
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But you need to stay home. I don't need the
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attitude we already got to coming through the door. We
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can't control what's coming through the door. But I'm not
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gonna sit next to you and.
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You you know.
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So finally I got somebody, and finally got somebody, and
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so I said, no, the phone number I've been dialing
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is this.
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These are the last four. She goes, that's not a
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working number.
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I said, well, it's on my chart, It's on the
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decal on the thing to log in. They said, if
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you it's telling me I can't cancel my appointment. It's
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twenty four hours early. What you mean I can't cancel it?
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Please die? Can't get nobody?
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She said, hmm, I am so sorry you're going through that.
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She said, held on, let me get you in, let
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me get you to talk. And that phone just ringing,
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just ringing. I'm like, where is everybody? And this is
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after two o'clock in the afternoon, so you don't need
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to be taking lunch after two o'clock. You don't need
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to be away from the phone. It's three o'clock.
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What you can do?
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And on a Monday, on a Monday, some people didn't
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get their checks this weekend. You don't really need to
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be away from the phone on a Monday. I'm like,
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where is everybody? And the thing that your call will
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be recorded? Please record me because you bet. Don't send
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me an evaluation, don't send me a survey, because I documented.
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I wrote it down how long I was on that phone.
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Finally I got a young man. He said, Miss Gray,
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I am so sorry you're gone through that. I said, no,
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you need to fix this thing. I'm being I was
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just getting ready to get in my car and drive
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thirty minutes over to the hospital to cancel my appointment
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for tomorrow if I can't get through the nobody. I
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know how you, I know how you play. And I'm
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sitting here like and my blood pressure went up. I
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went to my blood pressure went up over this mess
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and the lies this whole week and weekend.
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Just lies, people just lying when honesty.
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So the day is national dialogue when honesty matters.
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Amen.
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There are people at the retirement facility that don't treat
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the people who live there very nicely.
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Those workers just going to get a paycheck. They should
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not be doing that there.
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And it's getting worse in the station because right now
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it's all about I gotta get money. That new Medicaid
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law is gonna be taking effect at the end of
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this year, where if you're on Medicaid you need to
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be working.
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That's another one.
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That's not going anywhere, I don't think, And it's gonna
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get crazy.
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Are I don't understand? You know you have to lie?
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Why do you have to just be honest? And I
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preface it sometimes I'll say, you know, please hear my heart,
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which should be what you should be understanding is you're.
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Not gonna like what I got to say in my
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heart or God told me to tell you. And if
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it's gonna be mad at I dare you to be
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mad at him? Go ahead, Jesus No.
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I mean, I'm just it, you know. And that's just
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a piece of stuff.
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I don't know what it's going to happen when computers
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really start taking over, because the thing is you need
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to be The most frustrating thing is if you're trying
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to handle business and you don't have a big window.
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So if I'm trying to handle something on my lunch
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break and it's taken me an hour, I've done an
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hour on like like in your situation was gray, that
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would have taken an hour out of the time, you
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know what I mean.
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And so what I see is a lot of things.
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First of all, people not having the training, good evening,
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good evening all the kay. People not having the training
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or the skill set, or maybe it's the pay. I
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don't know what it is, but it's lack of communication.
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People's patience are not there.
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It's a whole lot of stuff going on. And God forbid,
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if I if I watch the news, the whole weekend.
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I got enough of it just to say that's enough.
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I got enough going.